(003) Monthly website maintenance & development retainer
Dev Partner. We don’t wait for your support ticket.
Your full web operation on one monthly retainer. Updates, monitoring, new features and SEO, run by a senior team that knows your site and acts before you have to ask.
Dev Partner, in short
What is Dev Partner?
Dev Partner is 360PMI’s monthly website retainer. A dedicated team runs your website for you: content updates, new features, security monitoring, and a monthly performance and SEO report. It works for sites built on WordPress, Shopify or Strapi, including sites another agency built.
- Service
- Monthly website maintenance, development and SEO retainer
- Provider
- 360PMI (Pixel-Perfect Media Innovators), in continuous service since 2018
- Platforms
- WordPress, Shopify, Strapi
- Best for
- Luxury real estate, malls and retail, high-end restaurants, non-profits, e-commerce, design agencies, AI-forward businesses
- Plans
- Defined by monthly request volume and turnaround time, not by hours
- Response
- A real person replies within 24 hours
- Offices
- Bogotá, Colombia and Miami, USA
Most websites don’t break.
They drift.
Plugins fall behind. Requests wait in someone’s inbox. Nobody reads the analytics. Dev Partner replaces that drift with a rhythm: one team, watching and shipping, every month.
| Without a partner | With Dev Partner |
|---|---|
| Updates wait days in someone’s inbox. | Every request goes into one queue, with a turnaround you can plan around. |
| Plugins fall behind until something breaks. | Updates, backups and security monitoring run on a schedule, not on a crisis. |
| Nobody reads the analytics. | A monthly report tells you what changed, what it means and what we recommend next. |
| Every new feature becomes a new project, a new quote, a new wait. | New features are part of the retainer, prioritized with you on a shared roadmap. |
| You re-explain your brand to a new freelancer every time. | One team that already knows your site, your brand and your stakeholders. |
(001–007) In every plan
Every layer of your website.
Covered.
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Content updates
Pages, banners, events, copy and images. Send it, we ship it, on your plan’s turnaround.
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New feature development
Landing pages, integrations, forms and functionality, built into the retainer and planned on a shared roadmap.
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AI-powered security monitoring
Updates, backups and continuous monitoring, so issues are caught before your visitors find them.
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Performance & SEO reporting
One clear monthly report on speed, search visibility and what changed, in plain language.
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Proactive recommendations
We read your data and tell you what to do next. We don’t wait for something to break.
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Direct access to your team
A dedicated point of contact who knows your site, your brand and your stakeholders. No ticket roulette.
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Built-in AI enhancements
Smart search, chat and personalization, added when they connect to a real goal, not because they’re trending.
How it works
From handoff to fully operated in four steps.
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01 / Audit
We learn your site.
Platform, plugins, integrations, performance, accessibility and analytics, mapped and documented. Access consolidated in one place.
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02 / Stabilize
We fix what’s fragile.
Core and plugin updates, backups, a security baseline and monitoring go live. Known issues get prioritized and cleared.
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03 / Operate
We run it every month.
Your requests ship on your plan’s turnaround. We watch uptime, speed and security, and report back in plain language.
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04 / Evolve
We move it forward.
A shared roadmap of new features, SEO and AI enhancements, driven by what your data says, not by what’s trending.
A month with Dev Partner.
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Week 1
Priorities set with you.
We agree what ships this month and in what order.
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Every day
Requests in. Work shipped.
Send requests by email or your channel of choice. Monitoring runs around the clock.
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Mid-month
Maintenance sweep.
Updates, verified backups, and security and performance checks.
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End of month
Report and review.
Performance, SEO and what we recommend next, readable in five minutes.
AI-Powered Workflow.
Human-Led Decisions.
AI makes us more efficient. Our team makes us trustworthy. You get both: faster delivery, with a person accountable for every change.
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What AI does for us.
- Accelerates code review
- Runs SEO analysis at scale
- Spots patterns in your analytics
- Speeds up design iteration
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What our team always owns.
- Strategy
- Communication with you
- Creative direction
- Accountability for every release
What to expect
Your first
90 days.
We control the quality and the process. This is how a Dev Partner engagement typically builds, month by month.
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Month 1
Nothing is a mystery anymore.
- Full site audit, documented
- Access and credentials consolidated
- Backups and monitoring live
- One named point of contact
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Month 2
Requests stop waiting.
- A steady rhythm: request in, change shipped
- Audit backlog cleared by priority
- First monthly performance and SEO report
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Month 3
Your site starts working for you.
- Recommendations backed by your data
- First roadmap features in production
- SEO and AI enhancements in motion
We don’t promise rankings or traffic numbers. Search engines and your audience decide those. We promise the work that earns them, done well and on time.
Clients stay because the site stops being their problem.
- 2018
- Continuous service since
- 40+
- Luxury developments built
- 30+
- Agency partners
- 3+
- Years, average client relationship
- 24h
- Reply from a real person
Who it’s for
Brands where first impressions are everything.
Your marketing team won’t wait two days for a banner update. That’s not how we work.
- Luxury Real Estate Sites that match the quality of the product they represent.
- Malls & Retail High-frequency updates across properties and campaigns.
- High-End Restaurants Menus, events and reservations that are always current.
- Non-Profit Foundations Stable, accessible sites that build trust with donors.
- E-Commerce Brands Storefronts that stay fast, secure and ready to sell.
- Design Agencies White-label development, invisible to your client.
- AI-Forward Businesses AI features tied to outcomes, not hype.
Priced by what ships.
Not by the hour.
Every plan includes the full service. Plans differ in how much you send us each month and how fast it comes back.
Silver
For a site that needs to stay sharp, secure and current.
Gold
RecommendedFor brands that change often: events, campaigns, new pages every month.
Platinum
For multi-site portfolios and teams that need us at their pace.
All plans include content updates, new feature development, security monitoring, a monthly performance and SEO report, direct access to your team, and built-in AI enhancements.
Dev Partner questions, answered.
Can you take over a site another agency built?
Yes. Most Dev Partner clients come to us with an existing site. We start with an audit, stabilize what’s fragile and document everything, so nothing depends on the people who built it.
Which platforms does Dev Partner support?
WordPress, Shopify and Strapi, the same platforms we build on every day.
What counts as a request?
Anything you’d send us: a banner swap, a new page, a form fix, an integration. Larger features are scoped with you and scheduled on your roadmap, so they never crowd out day-to-day updates.
How fast will my requests get done?
Turnaround is set by your plan and agreed in writing before we start. Every message gets a reply from a real person within 24 hours.
Do you work white-label for agencies?
Yes. We work under your direction: visible to you, invisible to your client if that’s what you need.
How do you use AI on my site?
AI speeds up our code review, SEO analysis and reporting. People make every decision and approve every release. We only add AI features to your site when they connect to a goal you have.
What do you need from us to start?
Access to your hosting, CMS, domain and analytics, your brand guidelines, and one decision-maker on your side. We handle the rest.
Your website should
never be your problem.
Ours can be.
A real person replies within 24 hours. No bots. No automated sequences.